Privacy and Security
At LabelValue.com, we know you want to remain in control of your personal information. As one of the pioneers in providing label and printing products online, we realize that earning and retaining your trust is of paramount importance and it"s a responsibility we take very seriously, every day.
This policy applies to information we collect:
- On this Site.
- In e-mail and other electronic messages between you and this Site.
- From you via phone, by mail, by facsimile or in person in connection with information we request related to your order.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries).
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Site.
Children Under the Age of 18
Our Site is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Site or on or through any of its features/register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including but not limited to your name, address, telephone number, e-mail address or any user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us via one of the methods in the "Contacting Us" section.
How Secure Is Information About Me?
We have implemented various security measures to protect your personal information and are committed to protecting it through our compliance with this policy. The safety and security of your information also depends on you. Where we have given you or where you have chosen a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input -such as passwords and personal information. We use the strongest 128-bit encryption available (provided by Thawte, a leader in Internet security).
Credit Card Masking
A valid credit card is required to make a purchase on our Site. During the checkout process, we reveal only a portion of your credit card numbers when confirming an order. Of course, we securely transmit the entire credit card number to the appropriate credit card company during order processing.
What personal information does LabelValue.com gather from me and how is my information used?
When browsing our Site, you are not required to provide any personal information unless and until you choose to make a purchase or create an account or use other services as described below. Personal information means information that can be linked to a specific individual, such as name, address, telephone number, e-mail address and credit card number.
Making a Purchase
In order to purchase products through our Site, you must provide us with certain personal information such as your name, your credit card number and expiration date, your credit card billing address, your shipping address, your telephone number, and your e-mail address. We may also ask you for other personal information, such as your company name. We require this information so that we can process, fulfill and confirm your order and keep you informed of your order"s status.
Create an Account
If you choose to create an account with LabelValue.com, you must provide your name, address, telephone number, e-mail address, password, and password validation. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete a product purchase; (iii) to allow us to contact you for customer service purposes, if necessary; (iv) to customize the content of our Site to meet your specific needs; and (v) to make product improvements to our Site. In addition, we need your e-mail address to confirm your identity and each order you transact on our Site.
Non-Personally Identifiable Information
Non-Personally identifiable information refers to data that does not, by itself, identify you as a specific individual. Types of information we collect may consists of things such as IP address, operating system, browser software, user interests and demographics, as well as activities conducted while on our Site. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the Site the user wishes to view. We collect this information because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the Site, how many visitors are surfing to various pages on the Site, how long visitors to the Site are staying, and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor"s Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity.
A "cookie" is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies are bits of code that an Internet site assigns to your browser to keep track of who you are when you use a website. Cookies do not contain personal information, but they do allow us to provide special services while visiting our Site.
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates.
- To contractors, service providers and other third parties we use to support our business. Any use described herein may be carried out on our behalf by a third party.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company?'s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Site users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law or legal process, including responding to any government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
In addition to the uses outlined above, we may use information we collect about you or that you provide to us, including any personal information to contact you directly or through a third party vendor about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile or follow the instructions to opt-out of future e-mail distributions. We may also use your information: to present our Site and its contents to you, to carry out our obligations and enforce our rights, to provide to third parties for analytics purposes or to qualify us as a trusted site, to notify you about changes to our Site or any products or services we offer or provide through it, and in any other way we may describe when you provide the information.
From time to time we may add or enhance services available on the Site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the Site better and easier to use.
Promotional Offers from the Company
If you do not wish to have your e-mail address/contact information used by the Company to promote our own or third parties' products or services, you can opt-out by adjusting your user preferences in your account profile. If we have sent you a promotional e-mail, you may follow the instructions contained in such e-mail to be omitted from future e-mail distributions.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Site and visiting your account profile page.
You may also contact us via one of the methods in the "Contacting Us" section below to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We will send you e-mail messages during the processing of your order to verify your order placement and to notify you of its status. If there is a problem with your order, we may also contact you via e-mail, phone, or fax to notify you of the problem and solution. We may also contact you via e-mail, postal mail, phone, or fax regarding questions or comments you have regarding our Site or our business. Surveys and post-sale satisfaction questions may also be administered via e-mail, postal mail, phone, or fax to help us better serve our customers.
You may contact us with any concerns you have at (800) 750-7764, via our contact us page, or via postal mail to:
LabelValue.com Customer Service
5704 West Sligh Avenue
Tampa, FL 33634