Frequently Asked Questions

Yes, we can! If you have print ready artwork please contact our customer experience team at 800-750-7764 and for $80 they will assist you in getting a printed sample of your label size and artwork. This will allow you to see how your custom label will look before printing all the labels.

Orders for stock items are usually processed and shipped same day as ordered, so changes or cancellations must be requested as soon as possible by calling our customer service team at 800-750-7764. For custom label orders, once artwork has been approved and production has begun, we cannot make changes or cancellations.

Most custom label orders are produced within 5–7 business days after proof approval. Production times can vary depending on material, quantity, and finishing options. Rush production may be available - please contact us to confirm lead times for your project.

Yes. We provide a free digital proof for all custom label orders so you can confirm layout, colors, and text before we begin production. Printed proofs are available upon request for an additional fee.

Following the 2018 South Dakota v. Wayfair U.S. Supreme Court decision eliminating the physical presence standard for sales tax nexus, 43 of 45 states with statewide sales taxes have adopted collection and remittance obligations for remote sellers, and 38 have implemented marketplace facilitator regimes. If you are being charged tax, it is because your shipping address is in a state where LabelValue.com is considered to have nexus, which requires us to collect sales tax.

If you are a tax exempt organization and your transaction should not include tax, you can simply input your information in the Tax Exemptions section of your account page. We will then validate your tax exemption and you will not be charged sales tax on your transactions. Should you require any assistance, please contact our customer service team via the live chat below, or by calling us at 800-750-7764. Note: You will need to have a default shipping address set in your account prior to entering your tax exemption information.

For stock items (non-custom), you can order as few items as you want and still enjoy our free shipping option for all stock items. The only exception to this rule is when products are sold in packs, at which case you must order at least one pack.

Orders for stock items placed before 4 PM Eastern Time will ship the same day. Orders placed after 4 PM will ship the following day.

Free Standard Shipping is available on all stock orders in the domestic US. Expedited shipping prices and custom label shipping prices are available in the checkout process before you enter your credit card information.

Yes, we ship to many international destinations. Shipping rates, duties, and taxes will vary depending on the delivery country. Please note that we cannot guarantee delivery times for international shipments due to customs clearance processes.

No, we provide an order form that you can print and mail or email to us, along with your payment.

You will receive an email when your order ships, including tracking information.

Absolutely! We can custom-print your labels in any size or shape you need. Click here for an instant online quote, or call 1(800)750-7764 to speak with one of our labeling experts who will work with you to get you the best possible quote based upon your specific needs.

Information about ordering shrink sleeves and shrink sleeve application on cans can be found on our shrink sleeve information page.

While we will verify the scannability of the QR code or barcode in your digital art file prior to submitting to production, we do not guarantee the end-use scannability of any printed barcodes. We recommend adhering to minimum barcode sizing and styling: a vector barcode in pure black on a white background with a minimum size of 1.2" x 0.5". For shrink sleeve labels, orient the barcode vertically for best results.

Direct thermal printing is as simple as it gets—no need for ink, toner, or ribbons. The printer applies heat to a special heat-sensitive label, which darkens to create the image. Thermal transfer printing uses a ribbon that melts ink onto the label material. To learn more, read our blog post: 'Direct Thermal vs. Thermal Transfer: Which One Is Right for You?'

LabelValue.com uses both paper and polypropylene materials. Paper labels are a great solution to meet most of your labeling needs. For more demanding applications that require durability or water resistance, we recommend polypropylene labels.

Yes. We offer durable materials suited for wet environments and cold storage. Browse our labels and use the filters to select material options like weatherproof and freezer-grade stocks, or request a custom quote for guidance on the best choice for your application.

Yes. We have recyclable paper options and can recommend eco-friendly alternatives for many uses. Mention sustainability priorities when you request a custom quote, and we’ll suggest materials that align with your goals.

Yes. We offer price breaks for high-volume orders on both stock and custom labels. The more you order, the lower your cost per label. We list bulk pricing directly on our stock products and can provide tiered bulk pricing options for all custom label quotes.

Measure the flat area where the label will be applied and avoid edges or high-curve areas. Leave a small margin so the label adheres cleanly. If you don’t see the exact size you need, you can request a custom size tailored to your product.

Use a ruler to measure the size of the label itself, omitting the backing from your measurements.

Our office is based in Tampa, FL. Our address is 5445 Hangar Court, Tampa, FL 33634.

No, the technology for North American DYMO LabelWriters is different than that used in the European counterpart. Thus, our Dymo labels do not work in machines manufactured for use outside of North America.

Can I Request Free Custom Label Material Samples Before Ordering?

Yes! If you're unsure which label material, finish, or adhesive is best for your project, you can request free custom label samples to compare options before ordering. Our sample pack includes a variety of popular label materials, like matte, gloss, paper, and waterproof BOPP, so you can see how each option looks and feels to help you choose the right label for your project.