Customer Service

At LabelValue.com we take great pride in providing our customers with the finest service in the industry. But we don't just talk about great customer service, we back it up with our LabelValue.com Promise.

Click Here to Read the details of the LabelValue.com Promise

Need Answers?
We've compiled a list of the most Frequently Asked Questions section (FAQ) in order to assist you. You can also find detailed information on our FREE SHIPPING policy and other shipping options by clicking on this link to our shipping page. If you have concerns about security or privacy, rest assured that we use the strongest 128-bit encryption available (provided by Thawte, a leader in Internet security) and be sure to read our comprehensive privacy policy . You can also contact us directly, we're available via e-mail or telephone to help you with your order or answer any questions about our high quality money-saving labels.

Refunds and Returns
At LabelValue.com we strive ensure that our Label Value brand products are of the highest quality and that your order arrives on-time and intact. If you should encounter any problem with your order, or you are unsatisfied for any reason, contact us within 30 days of your purchase and LabelValue.com will provide a replacement product free of charge or, if you prefer, refund the purchase price excluding expedited shipping and handling.

No open box returns of bar code scanners, Zebra and Cognitive printers are accepted. Bar code scanners, Zebra and Cognitive printers are subject to 25% restocking fee. A restocking fee could be applicable for returned and or refused deliveries. Please do not write on or apply shipping labels on original manufactures box use outer carton or similar box as provided in original shipment.

How does it work?

1. Use the form on the Contact Us page to provide a brief description of the problem (please be sure to include your Order Number).
2. Our Customer Service department will issue you a Return Authorization (RA) number and send you shipping instructions for the package that you wish to return.
3. Return the product to the following address:
     LabelValue.com
     5704 W Sligh Ave, Suite 100
     Tampa, FL 33634
4. Once we receive the package at our clearinghouse, we will immediately issue your refund or ship your replacement product.